Shipping policy
At AlphaWolf Performance, we are committed to delivering your order quickly, securely, and efficiently.
Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays). Orders placed after 12 PM may be processed the following business day.
Shipping Rates & Delivery Estimates
Shipping rates are calculated at checkout based on your location and selected delivery method. Estimated delivery times typically range from 3–7 business days once shipped. Expedited shipping options may be available at checkout.
Order Tracking
Once your order has shipped, you will receive a confirmation email with tracking information. Please allow up to 24 hours for tracking updates to appear.
Shipping Locations
We currently ship within the United States. For inquiries about international shipping, please contact us directly.
Delays & Carrier Issues
AlphaWolf Performance is not responsible for delays caused by shipping carriers, weather conditions, or other factors outside our control. However, we will do our best to assist you in resolving any issues.
Incorrect Shipping Information
Please ensure all shipping details are accurate at checkout. We are not responsible for orders shipped to incorrect addresses provided by the customer.
Lost or Stolen Packages
AlphaWolf Performance is not liable for lost or stolen packages marked as delivered. If you experience an issue, please contact the shipping carrier directly or reach out to us for assistance.
Damaged Orders
If your order arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging so we can assist you.